Posted on 11-Aug-2020
Thank you, Lisa for being such an amazing person and customer. You will be greatly missed.
- Sean GCouldn't ask for a better experience. We brought a car in and they were able to diagnose the actual problem and provide a much cheaper solution than we were expecting. Everyone was really nice and everything was explained thoroughly. Will definitely be returning next time I have car issues! Highly recommended.
- Katie BBruce and the crew are great. I have a 1964 Ford Galaxie 500 xl that I inherited from my dad and I wish that I had taken it to Bruce first. He fixed all the problem other places had messed up. He and the crew are trustworthy and knowledgeable. So Says Kent Bastian USN Retired.
- Janet SGreat find! I called several different repair shops before deciding on Otis Automotive in Fair Oaks village. They have 5 stars on google with 33 reviews and 72 recommendations on NextDoor! Turns out that's because they are fantastic! We've gone to numerous repair shops with mixed results, hence looking for a new one now. They provided the most knowledgeable assessment of what I needed for my car and at the lowest price. WIN WIN! I was impressed with how friendly they were when I dropped my car off today and with their communication (thank you, Christine!). They were super accommodating when I couldn't pick up my car before closing and then they charged less than they quoted. Who does that!? We've found our forever mechanic! Good thing because we have four cars and a truck!