Otis Automotive

Couldn't ask for a better experience. We brought a car in and they were able to diagnose the actual problem and provide a much cheaper solution than we were expecting. Everyone was really nice and everything was explained thoroughly. Will definitely be returning next time I have car issues! Highly recommended.

Bruce and the crew are great. I have a 1964 Ford Galaxie 500 xl that I inherited from my dad and I wish that I had taken it to Bruce first. He fixed all the problem other places had messed up. He and the crew are trustworthy and knowledgeable. So Says Kent Bastian USN Retired.

Great find! I called several different repair shops before deciding on Otis Automotive in Fair Oaks village. They have 5 stars on google with 33 reviews and 72 recommendations on NextDoor! Turns out that's because they are fantastic! We've gone to numerous repair shops with mixed results, hence looking for a new one now. They provided the most knowledgeable assessment of what I needed for my car and at the lowest price. WIN WIN! I was impressed with how friendly they were when I dropped my car off today and with their communication (thank you, Christine!). They were super accommodating when I couldn't pick up my car before closing and then they charged less than they quoted. Who does that!? We've found our forever mechanic! Good thing because we have four cars and a truck!